Terms of Service

1. Acceptance

By creating an account on Flama, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Not medical advice

Flama is a nutrition tracking tool, not a medical service. Nothing on this platform constitutes medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making significant changes to your diet, especially if you have a medical condition, are pregnant, or are breastfeeding.

Macro targets, meal plans, and nutritional recommendations are generated algorithmically and by AI. They are estimates and may not be accurate for your individual needs.

3. Cycle-phase nutrition

Flama adjusts calorie recommendations based on menstrual cycle phase. These adjustments are informed by peer-reviewed research on metabolic rate variation across the cycle (including studies published in the British Journal of Nutrition and PLOS ONE). However, individual responses vary significantly. These recommendations are not a substitute for medical advice. Women on hormonal contraceptives should disable cycle tracking in their profile, as contraceptives suppress the natural hormonal cycle.

4. AI-generated content

Flama uses AI (Anthropic Claude) to generate meal plans, analyze food photos, and read nutrition labels. AI-generated content may contain errors. We do not guarantee the accuracy, completeness, or suitability of any AI-generated output. Always use your judgment before following any recommendation.

5. No guarantee of results

Flama does not guarantee any specific health, weight loss, or fitness outcomes. Individual results depend on factors outside our control, including adherence, health conditions, and lifestyle.

6. Subscription and payments

• Free trial: new accounts receive a 7-day free trial of Premium. Only one trial per account. If you have previously used a trial, upgrading will charge immediately.
• Billing: paid plans are billed monthly ($9.99/month) or annually ($69.99/year) via Stripe. Prices may vary by region due to Stripe Adaptive Pricing.
• iOS app: subscriptions purchased in the iOS app are billed by Apple to your Apple ID at local App Store prices, renew automatically unless canceled at least 24 hours before the end of the period, and are managed or canceled in your Apple ID account settings.
• Cancellation: you may cancel at any time from your profile. Access to Premium continues until the end of your current billing period.
• Refunds: we do not offer refunds for partial billing periods, except where required by applicable law.
• Price changes: we will provide 30 days notice before changing subscription prices.

7. Acceptable use

You agree not to misuse the service, attempt to reverse engineer the platform, scrape data, or use it for any unlawful purpose. Accounts found in violation may be terminated without refund.

8. Limitation of liability

To the maximum extent permitted by applicable law, Flama shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service, including any health outcomes resulting from following nutritional recommendations. Our total liability shall not exceed the amount you paid us in the 12 months prior to the claim.

9. Changes to these terms

We may update these Terms from time to time. We will notify you by email or in-app notice before material changes take effect. Continued use of Flama after changes constitutes acceptance of the updated Terms.

10. Governing law

These Terms are governed by the laws of Spain and the European Union. Any disputes shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain, unless mandatory consumer protection laws in your country of residence require otherwise.

11. Contact

hello@flama.health